Product Leadership · Veterinary AI

Turning clinical chaos into scalable AI products.

I’m Allison Aspden — a principal product leader operating at CPO & CVO scope at Scribenote, an a16z-backed veterinary AI platform. I spent years inside emergency and specialty medicine before moving into product, and I use that ground-level fluency to turn complex clinical workflows into AI that thousands of clinicians rely on every day.

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6,000+ clinicians served 40+ hospitals deployed Published researcher 📍 Portsmouth, RI
Allison Aspden
0→100+
scribes deployed across a brand-new product category
87%
reduction in emergency physician documentation time
6,000+
clinicians served across North America today
40+
hospitals onboarded during national expansion
Who I am

A rare operator who has lived inside the clinic, the codebase, and the C-suite.

Most product leaders study clinical teams from the outside. I worked alongside them — as a veterinary technician and emergency-department scribe — long before I ever owned a roadmap. That ground-level fluency is my edge: I translate complex, high-stakes medical workflows into product decisions that scale.

Over six years I’ve spanned clinical operations, AI software, and executive product strategy. I founded the first veterinary medical scribe program in the U.S., grew it from concept to national deployment, and published the first peer-reviewed evidence that it worked.

Today at Scribenote I operate at expanded executive scope — owning customer experience strategy, Voice-of-Customer infrastructure, and clinical product direction for a platform serving thousands of clinicians. I’m the person operators and engineers trust to turn ambiguity into shipped, measurable outcomes.

Clinically fluent

Years working in ER and specialty veterinary medicine — I speak the language of the customers your AI serves.

0→1 builder

Created and scaled an entirely new product category nationally, partnering across engineering, design, and medical leadership.

Executive scope

Operating across CPO and CVO responsibilities — strategy, roadmap, and org-wide frameworks, not just feature delivery.

The track record

Experience built at the intersection of medicine and AI.

Jan 2025 – Present
Principal Product Manager — CX & Clinical Strategy
Scribenote · Veterinary AI documentation platform a16z-backed
  • Operating at expanded executive scope, covering full CVO and partial CPO responsibilities through a leadership transition — owning CX strategy, VoC infrastructure, and clinical product direction across 6,000+ clinicians.
  • Scaled the beta program from 0 to 300 engaged users in Q1; built feedback infrastructure now used company-wide across all product lines.
  • Built a Voice-of-Customer repository synthesizing Intercom, Notion, and Linear into ranked roadmap input — directly shaping Q1–Q3 decisions.
  • Drove a 25% increase in mobile web traffic in 90 days through clinically-informed workflow improvements.
  • Authored a 3-tier change-management framework for release comms, adopted org-wide across Delight, Sales, and Engineering.
Jul 2020 – Dec 2024
Scribe Program Manager → Program Developer
Veterinary Emergency Group (VEG)
  • Founded and scaled an entirely new product category — the first veterinary medical scribe program in the U.S. — from concept to national deployment.
  • Grew the program from 0 to 100+ scribes across 40+ hospitals in four years, during VEG’s expansion from 16 to 115 hospitals.
  • Led cross-functional design and delivery of medical-record workflow inside VEG’s proprietary PIMS, partnering with engineering, design, and medical leadership.
  • Reduced emergency physician documentation time by 87%, increasing patient throughput per shift and enabling VEG’s growth trajectory.
  • Managed a team of 5 operations managers; built training curriculum and quality standards adopted org-wide.
May 2023 – Present
Healthcare & Veterinary Technology Consultant
Guidepoint Consulting
  • Advise healthcare and veterinary organizations on AI documentation strategy, software selection, and clinical workflow design.
Mar 2018 – Mar 2020
Chief Medical Scribe → Scribe, Emergency Dept.
ScribeAmerica · Charlton Memorial Hospital
  • Managed and mentored a team of 15 scribes — scheduling, physician preference profiles, and workflow optimization in a high-volume ED.
Signal & credibility

Not just shipped — proven and published.

“
I don’t just build for clinical teams — I’ve worked alongside them. That’s why the products I lead actually fit the way medicine really works.
— Allison Aspden, Principal Product Leader
Published research

The Use of Scribes at the Veterinary Emergency Group

Aspden, A., & Green, U. (2023) · Today’s Veterinary Practice

One of the first published accounts of veterinary scribe program outcomes in the United States — establishing the evidence base for an entire emerging category of clinical AI and operations.

✓ Registered Health Documentation Specialist (AHDI) · B.S. Biology, UMass
What I bring

Capabilities

AI Product Strategy 0→1 Product Building Clinical Workflow Design Voice of Customer Executive Product Leadership Change Management Cross-functional Delivery Enterprise Rollouts Roadmap Prioritization Team Building & Mentorship Health Tech Veterinary Medicine
Let’s talk

Building something ambitious in AI? I’d love to hear about it.

Open to principal & executive product roles where clinical depth and AI move the needle.

aspden.allison@gmail.com LinkedIn